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Privacy Policy

Last updated: January 2025

1. Introduction

Rents.ie is operated by S5 Ltd, a company registered in England and Wales (Company No. 16842049), with its registered office at 20 Wenlock Road, London, N1 7GU ("we", "us", "our"). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit rents.ie (the "Site").

We comply with the General Data Protection Regulation (GDPR) and the Irish Data Protection Acts 1988-2018.

2. Information We Collect

2.1 Information You Provide

  • Listing Information: When you post a rental listing, we collect property details, contact information (name, email, phone), and any photos you upload.
  • Report Information: When you report a listing, we may collect your email address and the details of your report.
  • Newsletter: If you subscribe to our newsletter, we collect your email address.
  • Contact Forms: Any information you provide when contacting us.

2.2 Information Collected Automatically

  • Log Data: IP address, browser type, pages visited, time spent on pages.
  • Cookies: See our Cookie Policy for details.
  • Analytics: We use privacy-respecting analytics to understand site usage.

3. How We Use Your Information

We use collected information to:

  • Display and manage rental listings on the Site
  • Enable communication between landlords/agents and potential tenants
  • Process and respond to reports about listings
  • Send newsletters (with your consent)
  • Improve and maintain the Site
  • Comply with legal obligations
  • Prevent fraud and abuse

4. Legal Basis for Processing

Under GDPR, we process your data based on:

  • Contract: To provide our services (displaying listings)
  • Consent: For newsletters and non-essential cookies
  • Legitimate Interest: For security, fraud prevention, and site improvement
  • Legal Obligation: To comply with Irish law

5. Data Sharing

We may share your information with:

  • Other Users: Listing contact details are visible to site visitors
  • Service Providers: Hosting, email, and analytics providers who process data on our behalf
  • Legal Authorities: When required by law or to protect our rights

We do not sell your personal data to third parties.

6. Data Retention

  • Listings: Retained while active, plus 12 months after expiry for legal compliance
  • Reports: Retained for 24 months
  • Newsletter Subscriptions: Until you unsubscribe
  • Log Data: 90 days

7. Your Rights

Under GDPR, you have the right to:

  • Access: Request a copy of your personal data
  • Rectification: Correct inaccurate data
  • Erasure: Request deletion of your data ("right to be forgotten")
  • Restriction: Limit how we process your data
  • Portability: Receive your data in a portable format
  • Object: Object to processing based on legitimate interest
  • Withdraw Consent: At any time for consent-based processing

To exercise these rights, contact us at privacy@rents.ie.

8. Data Security

We implement appropriate technical and organisational measures to protect your data, including encryption, secure hosting, and access controls. However, no internet transmission is 100% secure.

9. International Transfers

Your data may be processed outside the EEA by our service providers. We ensure appropriate safeguards (such as Standard Contractual Clauses) are in place.

10. Children's Privacy

Our Site is not intended for children under 18. We do not knowingly collect data from children.

11. Changes to This Policy

We may update this policy periodically. We will notify you of material changes by posting the new policy on this page with an updated "Last updated" date.

12. Contact Us

For privacy-related questions or to exercise your rights:

You also have the right to lodge a complaint with the Data Protection Commission (dataprotection.ie).